FAQS

From engagement ring and diamond upkeep to custom engraving, we know how important every detail of your jewelry is. Explore our FAQs for any questions or concerns and if you don’t find your answer, we’re here to help:

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Store Locations

WHERE CAN I EXPLORE YOUR COLLECTIONS IN PERSON?

We offer two distinct in-person experiences:

Our West Hollywood Boutique is located at 607 N La Cienega Blvd, West Hollywood, CA 90069.
Our New York Showroom is located at 69 Mercer St, 4th Floor, New York, NY 10012.
Visit our Contact Us page for more details on how to schedule an in-person visit.

DO I NEED AN APPOINTMENT TO VISIT YOUR LOCATIONS?

To ensure the most personalized experience, we recommend scheduling an appointment ahead of your visit. You can book directly through our appointment pages for both locations: West Hollywood and SoHo.

WHAT ARE YOUR HOURS OF OPERATION?

West Hollywood Boutique:

Monday, Thursday - Friday: 11 am - 6 pm
Saturday: 10 am - 6 pm
Sunday: 11 am - 5 pm

Walk-ins are welcome as our schedule allows, though in-person appointments at our West Hollywood boutique are highly encouraged.

New York Showroom:

Wednesday - Saturday: 11 am - 7 pm
Sunday: 11 am - 6 pm

Kindly note: Visits to our New York showroom are by appointment only.

CAN I CANCEL OR RESCHEDULE MY APPOINTMENT?

You can reschedule or cancel your appointment directly from your confirmation email. For personal assistance, please call us at 1-866-687-7136.

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