Discover what others have had to say about their experiences working with us.
Heart Heart - Hawaii
Morgan and Robert
My fiancé and I had a spectacular experience working with Jean and his team. From our first meeting to receiving the beautifully packaged ring, we truly felt that we were in expert and professional hands. Jean’s fine touch on his designs is what initially drew us to him, and was complemented by his attention to detail, listening to our desires, and creating a gorgeous final product. I receive compliments on my ring all the time, and am constantly told by friends and family that know me well that it “truly suits me”. We feel we received a fantastic product and customer service experience at Jean Dousset.
Heart Heart - Florida
We couldn’t be more thrilled with our experience with Jean Dousset and his team! From the moment we walked into Jean’s office we were confident that he would design the perfect ring. We discussed what we wanted and Jean was very focused on our vision, and worked within our budget. We never hesitated to call Jean if we had any questions. He was always available to help, and the ring was completed for our fairytale proposal. The process of looking for the perfect ring can be quite stressful, which we now realize is not how it should be, and with Jean there was never a hesitation or doubt. It is the ring we have always dreamed about, and to add to the fairytale, Jean named the ring design “Lauren”. Jean will be our jeweler and friend for a lifetime!
Thank you so much Jean!
-Lauren and Casey
Heart Heart - Virginia
Doug and Kathy
We had an incredible ring shopping experience with Jean. We had searched high and low (went to over 40 jewelers!) in search of the perfect, exquisite and delicate ring, and we found that at Jean Dousset. We found Jean’s rings to be unparalleled in their quality and craftsmanship, and most importantly, we were amazed at the service and care we received. Jean and his team were personally engaged in every step of the process, and took time to get to know us as a couple. He was incredibly detail oriented, and always transparent – a rare quality in the jewelry business. We never doubted that Jean was making the best choices on our behalf. We loved our experience, and more importantly, we found our dream ring, and we could not have imagined going through this process with any other jeweler.
Heart Heart - Montana
Jeannette and Maxwell
Working with Jean and his team was an absolute pleasure. Since Jean does not carry inventory there are no diamonds being pushed for sale, and we absolutely loved that. Every part of the experience is truly customized for each client. We never felt more taken care of and listened to. From the initial consultation, to diamond selection, to ring design, we felt we were his only clients. The ring turned out absolutely gorgeous. Words alone don’t do it justice. It must be seen. The Jeannette ring is flawless in every way. Tremendous “Thank You” to Jean and his team.
Heart Heart - New York
Courtney and Darek
I just received the ring in the mail and I must say it looks stunning! Thank you so much for your time and expertise throughout every step of this process. You have worked with me on every detail to make this ring perfect for Court. She won’t get to see it until I propose, but she’s dropped enough hints in recent months for me that I know she will love it. I am in the planning phase of the engagement itself, but I know one thing I won’t have to worry about is the ring.
Thank you again for the professionalism and courtesy I’ve experienced since day 1 of this process. What I’ve truly noticed that sets you apart from the NYC showrooms of Cartier & Tiffany’s is genuine interest and warmth from everyone at Jean Dousset (including yourself, Jean)… and you managed to achieve this from across the country!
I appreciate everything, and I’ll be sure to let you know once Court says Yes!
UPDATE: She said Yes and absolutely adores the ring! Courtney said she couldn’t have done better if she designed it herself, and is totally impressed with Jean’s history and business mission. She loved the ring so much she hated parting with it temporarily for re-sizing.
Heart Heart - California
Michael and Debbie
The experience with Dousset Diamonds was priceless. Jean was both very knowledgeable and accommodating. If you’ve browsed for rings, you’ve most likely dabbled with the 4 C’s to try to get the most value out of your budget. What we later realized is that not all of the same grades are equal. Meaning two diamonds of the same color grades or same clarity grades are different. One may have barely made the cut for the grade and the other may have barely missed the cut for the next grade up. Jean makes this process easy by hand selecting the best loose stones for you to browse in his showroom. You will always be choosing from the best. He truly goes “beyond the 4 C’s” to get you the most value. Our experience in his Beverly Hills showroom was one to remember. Never have either of us seen so many loose stones in person. It’s one thing to walk in to a store and browse their selection of engagement rings on display or to shop online by inputting your desired diamond specifications, but nothing compares to physically handling and seeing these beautiful stones in person. Being a part of the design and creation of your engagement ring makes it a personable one that everyone should experience. An engagement ring shouldn’t be just a ring. It should be an experience that tells a story. Everyone’s story is unique and ours was no different. Jean brought this to life in the creation of Debbie’s engagement ring. Using her favorite cushion cut and her desired pave halo, Jean was able to personalize it and incorporate our story. We inconspicuously added a half moon cut signature stone under the gorgeous cushion cut diamond. Only visible from the inside of the ring. The half moon represents my family surname “Moon”. The green represents Debbie’s favorite color, which also happens to be the color of my birthstone. We were looking for a personalized ring that was both current and timeless. Jean brought our vision to life and we couldn’t be happier. Jean’s team worked in a timely manner with frequent updates and the ring was delivered right before our two week vacation to Beijing and Hong Kong, where we would end up getting engaged. Finding an engagement ring should be an experience and this definitely was. From start to finish, Jean and his team were very helpful and responsive. Thank you Jean! We couldn’t be more grateful.
Heart Heart - California
Anikah and Mark
The ring is breathtaking. I don’t think either of us could have anticipated how happy we would be. It is elegant, classic, and exactly what we wanted. The diamond looks amazing (as do the side stones). We have used words like “perfect” and “spectacular” to describe the ring, but that doesn’t really do it justice. Basically, you took everything we said to heart and created a ring that represents us to a T. It embodies the dream of our marriage. Thank you so much, Jean. You are a master!
With much love,
Anikah and Mark
Heart Heart - Massachusetts
Crystal and Shaun
Just wanted you to know that Crystal said Yes!!! We got engaged two weeks ago on April 29th during our trip to Turks and Caicos. It was the most amazing experience for both of us. I chartered a private sail boat and after a day of sailing, snorkeling and spending time on a private beach I asked Crystal to marry me while sailing into the sunset. I even managed to have the captain capture photos of the entire moment. Once the reality of the moment set in Crystal couldn’t take her eyes off her ring.
I wanted to express to you how much I appreciate your support through this very important decision. I was definitely nervous about making such a large purchase site unseen. After my first phone conversation with Jean he put my initial concerns at ease. I took comfort in knowing that during the entire process Jean was only a phone call away to answer my many questions. Jean has a way of getting to know and understand his customers desires. In my eyes, this was key to the entire process . The end result was the most Stunning engagement ring I could of hoped for. The design, quality, and craftsmanship are impeccable! Crystal and I couldn’t be happier with this timeless piece that will serve as an everlasting memory throughout our marriage. For those looking, we would highly recommend a Jean Dousset engagement ring.
Heart Heart - Virginia
Anthony and Melissa
Greetings, my friends!
Good news, my girlfriend of 10 years said, “Yes,” on December 28th at the Beauty and the Beast Castle in Disney World.
Of course she loved the ring, and the LED light in the box made the ring look so beautiful when I surprised her at Disney World. We had an engagement party in March on our official 10 year dating anniversary at a steakhouse called Wildfire.
We showed off the ring at the engagement party and everyone loved it. Melissa always receives compliments all the time at work and even at the checkout lane in stores. Thank you for making her such a beautiful ring!
Heart Heart - New York
Amanda and Sebastian
Dear Team Jean Dousset,
I just opened the ring box…I am truly stunned and speechless. It is more magnificent and spectacular than I good have imagined!!! My heart races as I type this email from the joy and anticipation I feel! Amanda is sure to hit the roof or potentially lose consciousness (as I feared I might) when I propose. I cannot wait to share that moment with you once it happens.
There are more words that deserve to be said, surely. But for the sake of a short message and a quick notification, I would like to reiterate my gratitude to you all for making this possible. Thank you Jean for your kind hand and expert aesthetic eye in assisting me throughout the diamond selection process. Thank you Angela for your always kind emails and for flawlessly coordinating the delivery logistics. Thank you all.
This has been an experience I shall not soon forget and most definitely always remember! On to the proposal!
* * *
Dear Jean and Company,
Thank you! I cannot even being to describe the utter beauty that is my engagement ring. Sebastian has shared with me some of the details surrounding the creation of the design, your conversations, and the outpouring of support you and your colleagues provided to him throughout the process. To say I am grateful is such an understatement. You have been part of a historical moment in our lives that is punctuated by boundless joy. I cannot stop staring at my finger and am truthfully still in disbelief that a piece of jewelry so gorgeous exists. It has not even been a full 24 hours and I have already been stopped in the street and provided with numerous compliments. Your artistry is appreciated and your kindness invaluable.
Everyone should know about the magnificence that is Jean Dousset.
With our hearts,
Amanda and Sebastian