Jean Dousset offers insured, overnight shipping via US Postal Service Express delivery on every jewelry order at no additional charge to our customers within the United States, offering you added security on your purchase. We are also quite familiar with shipping to Military APO/FPO/DPO addresses and are here to help with any questions.
We often receive requests from customers all around the world in regards to creating a piece of jewelry. Due to increased security measures we are limited as to which countries we can securely ship and request international clients to consider traveling stateside to meet with Jean for such a special purchase. Please contact us by phone at 323.944.0855 or by email firstname.lastname@example.org for information specific to where you reside, shipping / exporting options, taxes and fees (such as VAT).
As a courtesy Jean Dousset provides a professional jewelry appraisal for all GIA certified diamond engagement rings. A proper appraisal ensures that in the case of damage, theft or loss your insurance company will give you an equal replacement of your item. All of our appraisals are performed by an independent Gemologist and GIA certified appraiser.
We recommend that you have your jewelry cleaned regularly to prevent the natural build up of oil and debris. With every purchase, we include our dedicated, private label jewelry cleaner Sparkle Sparkle. We recommend using the cleaner often to keep all of the stones clean as the day you receive your ring! Our cleaner is made from 100% natural botanical extracts. For any further jewelry care questions, please do not hesitate to contact us so we may assist you.